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About us
Graduate Student Assistant:
Karen Friedner
Dr. Judy Harkins
Dr. Judy Harkins is a professor in Gallaudet University’s Department of Communication Studies. She is the founding director of the Technology Access Program, and has directed approximately 15 sponsored projects on access to communications and educational applications of technology. She is a principal investigator on two Rehabilitation Engineering Research Centers (RERC) – one on Telecommunications Access in cooperation with the Trace Center, University of Wisconsin, and one on Hearing Enhancement, in cooperation with the Department of Audiology and Speech-Language Pathology at Gallaudet. These centers are funded by the National Institute on Disability and Rehabilitation Research. Dr. Harkins also teaches coursework on communication accessibility to Gallaudet undergraduates.
Dr. Harkins served on the Consumer/Disability Telecommunications Advisory Committee to the FCC, the Telecommunication Access Advisory Committee of the U.S. Access Board, the Summit Process Long-Term Solutions Working Group on Digital Wireless Telephones and Hearing Aids, and has been an active member of the TTY Forum coordinated by the Alliance for Telecommunications Industry Solutions. She has been actively involved in the development of industry standards and guidelines aimed at accessibility for people who are deaf and hard of hearing, and has advised companies large and small on usability and market issues pertaining to these groups. She has been honored for her contributions to communication accessibility by Self-Help for Hard of Hearing People, Telecommunications for the Deaf, Inc., League for the Hard of Hearing, and the DC Relay Service.
Linda Kozma-Spytek

Linda Kozma-Spytek is a research audiologist in Gallaudet University’s Technology Access Program, and a doctoral candidate in audiology at The City University of New York. In the Technology Access Program, she collaborates on a number of projects for the Rehabilitation Engineering Research Center (RERC) on Universal Telecommunications Access, funded by the National Institute on Disability and Rehabilitation Research. These research projects include investigating the compatibility of digital cellular telephones and hearing aids and the accessibility of VoIP technology in voice telephony applications for individuals with hearing loss. Prior to this grant work, she was employed in a variety of positions including supervising teacher at Central Institute for the Deaf; research associate in the Center for Auditory and Speech Sciences at Gallaudet University; clinical audiologist at the University of Maryland Medical System’s Cochlear Implant Program; educational consultant at Manhattan Eye, Ear and Throat Hospital’s Cochlear Implant Program and private aural rehabilitationist for deaf children and adults.
Paula Tucker
Paula E. Tucker is a research associate in Gallaudet University's Technology Access Program, Rehabilitation Engineering Research Center (RERC). Prior to coming to TAP in 2000, Paula worked as a Research Associate in the Department of Communication Neuroscience at House Ear Institute. She is an experienced educator and has taught deaf students at the junior high and high school level, both in the United States and in Israel. She has also taught both undergraduate and graduate courses in Gallaudet's Department of Education. She also currently serves as an adjunct instructor in the Communication Studies Department, teaching Group Discussion. Ms. Tucker is an RID Certified Sign Language Interpreter.
Norman Williams

Norman Williams is the senior research engineer in Gallaudet University’s Technology Access Program. He is deaf and has an AAS degree from the National Technical Institute for the Deaf in Electro-Mechanical Technology, and a BA from Gallaudet University in Computer Science. He has an extensive background in telecommunications used by people who are deaf. He wrote various applications and internet based servers, including the popular TTY software for PCs known as Futura-TTY. He lead an ASCII standard effort for interoperability between TTYs with an ASCII option. He has also worked with the Cellular Telecommunication Industry Association to make TTYs compatible with cellular phones. He also has explored video communication technologies and worked with various companies such as ISDN, Internet, and phone based video calls before video relay service started. Most recently, Williams worked as a Research Engineer in Communication Service for the Deaf’s Research and Development department. He did some software engineering and some hardware research for video relay service.
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