CapTel to 9-1-1 Directly
With 2-Line
(CapTel User)
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User dials 9-1-1
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Captioning Service is automatically called on second line
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Call is connected in fastest time possible
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Connected to the most appropriate PSAP every time
(911 Call Center)
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9-1-1 gets ANI and ALI
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Connects to Call Taker station every time
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Call Taker uses voice
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If call is lost, 9-1-1 knows who to call back
