711 for Relay Access
David Slays Goliath

• Other petitions for N11 access; National Association of State Telecommunications Directors, GSA, DOJ

• February 1997 – 711 code reserved for relay services

• Bell Atlantic rolls out service (1998)

• FCC creates Consumer Information Bureau and Disabilities Rights Office - November 1999

• July 2000 – FCC mandates 711 access