Collaboration and Coordination
Case Models

  • Federal laws: Created heightened awareness of accessibility issues

  • One result: Collaborative relationships between industry and consumers: consumer-industry forums, consumer focus groups

    • Corporate Advisory Committees (AOL)

    • IVR Forum

    • TTY Forum (TTY access to wireless phones)

    • Hearing Aid Compatibility Incubator

    • Consumer Advisory Committee (FCC)

    • Telecommunications Access Advisory Committee and Electronic and Information Technology Advisory Committee)

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