of the Communications Act
47 U.S.C. 255
47 CFR Parts 6 and 7
Telecommunications products and services must be accessible to and usable by individuals with disabilities, if readily achievable
Telecommunications "transmission, between or among points specified by the user, of information of the user's choosing, without change in the form or content of the information as sent and received."
Functional definition: To consumers, the content and form of VoIP messages are not changed between sender and recipient
Two information services covered under Section 255 voice mail and interactive voice response systems