Captioned Telephone Service (CTS) Survey

The Rehabilitation Engineering Research Center on Telecommunications Access at Gallaudet University is conducting a brief survey to learn about the experiences of adults who are deaf, hard of hearing, or have hearing loss and their use of Captioned Telephone Service. Our goal is to use the responses provided to this survey to help inform the Federal Communications Commission (FCC) about the use of captioned telephones.

To take this survey, you 1) must be an adult (18 years or older) and 2) be deaf, hard of hearing, or have a hearing loss.

In this survey, you will be asked questions about your hearing loss, your hearing device use, the captioned telephone service and equipment you use for personal and work-related calls and your experiences using this type of telephone and service. It is anticipated that this survey will take approximately 10 minutes to complete.

THE SURVEY IS NOW CLOSED. THANK YOU FOR YOUR INTEREST.

The Gallaudet University Institutional Review Board has approved this study.

NEW: Initial results are now available to the public.

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