In the immediate aftermath of Katrina, alerted the Centers for Medicaid and Medicare Systems that pharmacies often would not fill prescriptions based on out-of-state Medicaid cards; CMS immediately issued guidance that allowed life-saving medications to be purchased.

FCC issued reminders to local TV stations about the need to provide closed captioning and/or ASL interpretations during emergency programming.

Facilitated the delivery of truckloads of durable medical equipment to the region and over 100 wheelchairs for Houston shelters.