Using TTYs to dial 911 through VoIP service

  • It is not always technologically feasible for interconnected VoIP providers to automatically determine the location of their customers without their active cooperation.

  • Interconnected VoIP providers must obtain from each customer, prior to the initiation of service, the physical location at which the service will first be utilized.

  • Providers of interconnected VoIP services that can be utilized from more than one physical location must provide their customers a method of updating customer's location information.

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