Technical Issues of 9-1-1 and VRS

It is all about location, location, and location…

1. Determining the location of the caller.

2. Determining the location of the correct Public Service Answering Point or PSAP to send the call to. The PSAP is a facility equipped and staffed to receive 9-1-1 calls.

3. Passing the location of the relay caller to the PSAP in the format they are accustomed to receiving it.