Index of Slides
- 9-1-1 and ADA
- Introduction
- TA Paper on 9-1-1
- Topics to be Discussed
- ADA Coverage of Telephone Emergency Services
- ADA Coverage of Telephone Emergency Services-Cont’d
- Telephone Relay Services
- Questions and Answers
- However, . . .
- Direct, Equal, TTY Access
- Direct Access
- Equal Access means that
- Equipment --Number of TTYs
- Equipment
- Experience has shown
- No Title
- Enhanced Features
- Transfer of TTY calls Prohibited
- No Title
- Other Requirements for TTY Equipment
- Other Requirements for TTY Equipment
- Procedures for Handling TTY Calls
- Recognizing TTY Calls/Treating Silent, Open Lines as Potential TTY Calls
- How to Answer TTY Calls
- Requiring Callers Using TTYs to Press a Key Is Prohibited
- Conducting TTY Calls
- Training
- Training
- Comprehensive Training
- E.A.S.E.
- How To Order EASE
- TESTING
- Internal Testing Program
- ADA Hotline