If we include the “sometimes” responses, an overwhelming majority have had most of the problems listed.

• Very often, often, or sometimes:

  • 85% Staff were not trained in operating the equipment

  • 85% No signs indicating where to check out the receiver

  • 87% Poor sound quality

  • 76% Device would not work with my aid/implant

  • 78% Interference or buzzing

  • 70% Dead battery

  • 55% Difficulty hearing my own voice or keeping my voice at the right level while talking

  • 34% Difficulty with controls