If we include the “sometimes” responses, an overwhelming majority have had most of the problems listed.

  • Very often, often, or sometimes:

    • 85% Staff were not trained in operating the equipment

    • 85% No signs indicating where to check out the receiver

    • 87% Poor sound quality

    • 76% Device would not work with my aid/implant

    • 78% Interference or buzzing

    • 70% Dead battery

    • 55% Difficulty hearing my own voice or keeping my voice at the right level while talking

    • 34% Difficulty with controls