BACKGROUND - CONTEXT
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Voice telephone network is moving to IP.
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This is very fast at the iPBX/ organizational level.
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Like wireless, the technology is rich for combining Information technology functions and voice telecommunications.
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Also a potentially rich environment for mixing modes.
Total Conversation.
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PSAPs will follow this trend and eventually move to IP.
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This is currently seen as inevitable but not immediate
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When this happens
-- we need to be sure that VoIP is accessible and reliable -- or people with disabilities, including those who are older, will effectively lose access
to 9-1-1 and other emergency services.