9-1-1 is PSTN only

• Deaf community shifting to broadband and wireless only

• Dropping landline, especially the young

• No way to call into 9-1-1

IP-based relay services are waived from handling 9-1-1 calls

But FCC recently ruled that VoIP providers must provide a way into 9-1-1

• Customers cannot opt out but must be informed of any limitations

• Can the Internet text relay and VRS be far behind?

• Will solutions solve billing problems for intrastate?